Shipping and Delivery
Hoe moet ik mijn afdruk retourneren?
Je kunt de afdruk eenvoudig retourneren zonder retourlabel. Gebruik de originele verpakking en stuur de afdruk terug naar het antwoordnummer dat op het verzendlabel staat. Je kunt het pakket afgeven bij een PostNL-punt. De retourkosten nemen wij voor onze rekening.
Where do we ship to?
DentalHue ships to the Netherlands and surrounding countries. If you are unsure if we can ship to your country, please contact our team at info@dentalhue.com . They will make sure we can ship to you!
When will I receive my order?
You will receive your custom-made whitening tray as soon as we receive the impression you made. First, we will send you the impression kit so you can make your impression at home. After you send it back, we will start processing your order and send you your custom-made whitening tray with the desired number of syringes!
When does my order qualify for free shipping?
Orders over €100 qualify for free shipping!
How much does shipping cost?
Shipping is always free for orders over €100. For local shipping costs, please refer to our Shipping Policy.
What should I do if my print fails?
The kit comes standard with two different tray sizes. If the impression does not fit properly, meaning that the edge of the tray is visibly pressed into the impression, it is likely that you need a larger size. The kit includes enough impression material for 4 impressions, so if one or more impressions are unsuccessful, you can try again.
Frequently Asked Questions
Hoe gebruik ik mijn bleekbitje?
Voor een concrete uitleg, zie de pagina 'Hoe werkt DentalHue'. Onderaan deze pagina vind je de benodigde informatie
Why do teeth vary in color?
Some people have naturally whiter teeth than others. The color of teeth is determined by the thickness and shade of the dentin. The enamel, which is almost transparent, lies over the dentin. The thicker the dentin, the yellower the tooth will appear. This is often genetically determined. Since canines are thicker than front teeth and contain more dentin, they often appear yellower.
Over time, teeth darken in color, partly due to pigments from food and drinks. Age also plays a role. You will notice that your teeth darken as you get older. This happens because dentin continues to form throughout your life, while the enamel layer gradually wears down.
Waar deponeer ik mijn gel?
Zie de pagina "HOE DENTALHUE WERKT". Onderaan de pagina wordt uitgelegd hoe het gebruik van de lepel met gel in zijn werk gaat. Mocht u hierna nog vragen hebben, dan kunt u altijd contact met ons opnemen.
What is the result of bleaching?
The result largely depends on the natural color of your teeth. Depending on your eating and drinking habits, your teeth can become discolored again after one to four years. Smoking and oral hygiene also affect the color of your teeth. You can safely repeat the treatment every few years to freshen up the color of your teeth. In addition, it is important to brush your teeth at least twice a day, use interdental brushes or floss regularly and visit the dental hygienist for preventive check-ups.
How often can I whiten my teeth?
For optimal results, we recommend 5-10 sessions. Depending on your eating and drinking habits, your teeth may become slightly discolored again after one to four years. You can safely repeat the treatment every few years to regain your desired result, if it has faded.
What can I eat and drink, and what should I avoid after a bleaching treatment?
We recommend avoiding the following drinks and foods for the first 12 hours, preferably the first 24 hours, after treatment:
- Red wine
- Dark colored soft drinks
- Coffee
- Tea
- Red sauces, such as mustard, ketchup and soy sauce
- Sour fruits and juices
- Tobacco products
- Products that would stain a white shirt
During the first 24 hours you can safely consume white and clear products, such as:
- Milk
- Bananas
- Apples (peeled)
- Oatmeal
- Yogurt
- White cheese
- cottage cheese
- White rice
- Baked potatoes
- Pasta (with white sauce)
- Chicken fillet
- Turkey (skinless)
- White fish
Can veneers, fillings, crowns and bridges be bleached?
No, veneers, fillings, crowns, and bridges cannot be whitened. These restorations are made of materials such as porcelain or composite resin, which do not respond to whitening treatments in the same way as natural tooth enamel. If you want to improve the color of these restorations, you may need to replace them with new ones that match your desired tooth color.
Bleaching and stains from coffee, smoking or tea?
Whitening treatments can help remove surface stains caused by coffee, smoking, or tea. These substances can cause discoloration over time, but whitening can improve the overall appearance of your teeth by lightening the stains. However, it is important to note that if staining habits continue, your teeth may become discolored again over time and regular maintenance treatments may be necessary.
What to do if I experience sensitivity?
If you experience sensitivity during or after whitening, we recommend stopping the treatment immediately and giving your teeth a rest. It is important not to continue if you notice any sensitivity.
To avoid sensitivity, we advise not to bleach every day, but to wait at least one or two days between sessions. This will significantly reduce the chance of sensitivity.
Additionally, we recommend using Sensodyne Rapid Relief toothpaste during the whitening period. This toothpaste can help reduce sensitivity and provide relief, allowing you to continue your treatment in comfort.
Is one injection intended for one whitening treatment?
No, we recommend using 1/3 of a syringe per jaw for a whitening treatment. So for both the upper and lower jaw you use 2/3 of a syringe.
Warranty
What will I receive in my DentalHue Bundle package?
A DentalHue bundle includes a standard impression set with:
- Gloves
- Cheek retraction
- 2 sizes of impression trays
- The ability to make 4 prints
- A manual
Once we have received the returned impression, you will receive a custom-made whitening tray, along with the number of syringes you ordered with your bundle (choice of 3/6/9 syringes).
What if my whitening tray doesn't fit?
It may happen that the whitening tray does not fit, despite a good impression. Since it is custom-made, there may be a problem during the production process. If this happens, please contact us and we will provide a solution based on your preferences.